How can I know your news for new products in future?

Please collect our company website: www.welpingtool.comOnce we have news for our products or for anything of our factory, we will show them to the website for your reference. You may also follow our Youtube page WELPING Machinery , or our sales representative will show you our new products by e-mail as well.

Can i buy extra spare parts if the machine broken?

Yes,we supply spare parts for machines,and technical teaching video for repair

Should I buy insurance for goods with sea shipping?

Yes , of course !We suggest our customer to insure the goods to avoid any loss in transportation.

Are you the manufacturer or trading company of plastic pipe welding machine?

Welping is an integral company with both factory and trading authority.Meanwhile, we have customers cooperated for tens of years so we always do purchasing for them.So we have some good suppliers for some other machines and tools which the quality has been confirmed by our regular customers.Welcome to get your orders or sourcing requests.

Can I get a free sample?

Welping can provide sample for evaluation and testing,but it will be charged ,and it is not for free.According to our company policy, we will charge the sample fee first and refund the cost in later firm orders, which means that you will get the sample for free in future orderAny questions,please contact our sales team via email or Whatsapp as below:Email: top@welping.cnWhatappp: 0086-13185061581(Mr.Pan)

What's your lead time?

What is the Lead Time for Butt Fusion Welding Machine? If it is sample order, we will finish the goods within 3 working days, and prepare to deliver to you. If the order quantity is large, don't worry, we will try our best to finish the production ASAP. Usually It will take15-20 days.We have high efficient assembly lines for some products and it takes about 2 weeks to finish 1000 sets of pipe fusion welding machine.

What's the delivery methods?

The normal delivery methods are all acceptable, such as by air, by sea and by express.For air and sea delivery method, our usual ports are of Hangzhou, Shanghai, Ningbo. All our goods are of factory prices so there will be some inland delivery cost depending on the order quantity.For express delivery method, DHL, FedEx,UPS...are all available.You can also use your own freight forwarding.

What is your usual trade terms?

All our goods are quoted based on EXW usually, but we also accept FOB, CFR and CIF.More details please consult and confirm with our sales representatives.

What payment methods do you accept?

T/T, PayPal, Western Union, Money Gram and L/C at sight are all acceptable. T/T is suitable for both small and large quantity orders and it is commonly acceptable type. USD50 bank charge should be charged for each order below USD 5000 in total amount. We have tax refund with this method so the unit prices of the cargo should be a little bit better than cash transaction. PayPal,Western Union, Money Gram, Xtransfer are cash transactions.PayPal charge should be as per your amount and we will charge you together with cargo costs.  Charges of Western Union and Money Gram should be paid by yourself while transferring payment. We will not charge from you for the two method (Western Union and Money Gram) We do not have tax refund under the three payment methods so the unit prices should be a little bit higher than T/T.Charges L/C at sight should be charged as per the detail orders!

What is the warranty policy of Hdpe Fusion Machine?

We Welping provides 18 months limited warranty for our plastic welding machine and pipe tools, covering critical parts like body casting and gear box. Free spare parts will be sent for replacement if the critical parts break down during normal operation (as per operation manual). Quick-worn parts like heating tool,blade are not subject to the warranty policy.Any questions,pls consult with sales via email or whatsapp +8613185061581